Where is my order?

You can access your order status and history by signing in and viewing in your account. You may also reach us for status updates, 24/7 via email.

Can I return or exchange an item?

If for any reason you are not completely satisfied with your Elysium Online purchase, simply return the mildly used Elysium product within 14 days and we will be happy to remit your account for the amount of the purchase.

Do you ship internationally?

We ship to almost all the countries across the globe.

When will you ship my order?

Normally, we ship within 3 working days (excluding weekends/holidays) from the day you complete the purchase. Once your order has been shipped, you will receive a shipping confirmation via email with a tracking number.

Do you test on animals?

Not at all. Not at any stage.

What payment methods you accept?

We accept all major credit cards including: Visa, Mastercard, American Express.

Are you vegan?

all% of our products are 100% vegan.

Do you have any physical stores?

Regrettably, we sell online only.

Can't find the answer you are looking for?

Email us at contact@makeupelysium.com